When I contacted IM Appliance I was first asked a few questions and then gave me a two hour window. They arrived within the first half hour and even gave me a heads up that they were on the way. Upon arrival they inspected the refrigerator and immediately recognized the issue. They had already come prepared with the parts and got right to work. They explained everything that could be wrong and the costs associated with each possible issue. About an hour later the issue was fixed and all was great. A key aspect I would like to point out is the value you will get. They could have charged me for work that did not need to be done and I would be none the wiser but they didn’t. They were honest and their integrity is intact. It just so happened that the cheapest option to fix my issue was the one I needed and they didn’t inflate the charges. If you are looking for reliable service, honest business practices and just a good company to help you out, this is the one.

Michael L. Astoria, Mississauga, ON

We had used them twice to fix our tenant’s refrigerator and a few months later they came to fix the oven’s igniter. They are very professional and courteous.

Linda N. Toronto, ON

My LG dryer stopped heating once again, it had been only working on the cotton towels setting for the previous year, and then it just stopped heating all together. I was convinced I needed to get a new dryer because mine is about 10 years old, but I decided to give it one last shot before I spent another $1500 on a dryer. IM Appliance came over, and went straight to work, what they found was absolutely unbelievable. They removed the drum, and there was so much lint and dust that it was scary, and quite dangerous considering my machine is gas powered. They did a thorough cleaning and maintenance, and his price was reasonable. They are the ONLY company I will call from now on to fix my appliances. Finally, I found someone I can trust who knows their machines!

May A. Woodbridge, ON

Can I say amazing customer service? I called in anxiousness after the sears repair guy did absolutely nothing. Though he openly told me he can’t help fix a LG stove, he went out of his way to see if he can even try. I can’t be any more appreciative! I thought my gas stove had a leak and IM Appliances offered to come see it and replace the hose. Later I find out it wasn’t my beloved stove but rather a wall pipe error and called to postpone the appointment, they were totally cool about it. They are the definition of great customer service with genuine concern.

Sahina I.& Thornhill, ON

Awesome service! IM Appliance was very courteous and honest. Got an appt. the same evening I called and had the fridge running in no time. Will definitely recommend this service.

Daniel Z. Richmond Hill, ON

IM Appliances has been saving our appliances for over a year now. I found him online and they answered on the first ring came out to fix a busted refrigerator in Scarborough. It was easy to get an appointment, efficient and affordable too. When my cousin needed someone to fix her refrigerator, I didn’t hesitate to give her this number. They saved her a ton of money, getting a few years more life out of her unit. A few weeks ago, I was concerned about two stoves in my rental apartments, so I called IM and got an appointment the very same day. the tech even shared a referral to an awesome boiler guy! I’m happy with both companies Excellent customer service. You’ll be glad you hired them.

Natalie G. Toronto, ON

The IM Appliances tech was very professional and polite. He was in and out quickly. My oven is fixed and ready for thanksgiving

Moira S. North York, ON

IM Appliance Repair is the best. I called on Thursday evening and got an appointment for Saturday afternoon. The owner, showed up on time and quickly repaired my oven. I will definitely call him again if I need any other appliance repairs. He’s the best.

Lori K. North York, ON

The tech I dealt with was such a nice person, he’s very personable. His prices are great,u need to call him I am very happy I found him here on Yelp.

Diane S. Toronto, ON

I messaged them through the form and they responded right away; within just a couple of hours, they were at my apartment repairing my refrigerator. They were up front with the cost, quick with the service, and very nice!

Elena G. Mississauga, ON

I chose to wait for this company to be available because i wanted only the best in the biz and they didn’t disappoint. Honest, professional, efficient and effective…also gave me some excellent suggestions on upkeep! Look no further frustrated appliance … im appliance is the way to go.

Cindy W. North York, ON

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